One job. One agreed record.
Good paperwork should make a project clearer, not create more admin.
Many disagreements begin because the two sides are working from different versions of what was agreed. A useful project record gives both the client and the trade somewhere to return to.
Start with the agreed scope.
The accepted quote or agreement should establish what is being supplied, what is excluded, the price basis and important assumptions.
Keep changes separate from the original agreement.
Projects change. The record should show what changed, why, any effect on price or timing, and whether both sides agreed it.
Keep the important communications.
Decisions that alter the work, price, materials, programme or responsibilities should be easy to find later instead of disappearing into texts, emails and conversations.
Keep the evidence that matters.
Make completion clearer too.
Snags, outstanding items and final documents should form part of the same record so both sides can see what is complete and what remains.
The Project Hub is more than storage.
Trust In Trade is being designed so the record built during the project can also provide useful evidence if support is needed later. The aim is to reduce ambiguity first — and make any later disagreement easier to understand.